Altiris Asset Management Suite

Altiris Asset Management Suite from Symantec improves visibility into IT assets at every point in the lifecycle to reduce costs and fulfill compliance initiatives. The suite helps organizations eliminate unnecessary software and hardware costs, proactively manage vendor contracts, and align resources to ensure IT investments are optimized and business-aligned.

Key Benefits

Actively manage the entire asset lifecycle
Enable IT administrators to create and view an up-to-date picture of the entire enterprise (servers, desktops, laptops, mobile devices, and software installed in virtual and physical environments).

  1. Track discoverable and non-discoverable assets in a central repository for accountability and cost control.
  2. Advanced analytics and reporting allow IT organizations to explore data and answer their own questions.
  3. View and manage hierarchical relationships of assets, including assets to other configuration items, users, locations, departments, cost centers, and associated contracts.

Simplify software audits
Eliminate unnecessary software and hardware costs by proactively managing vendor contracts, aligning resources to ensure IT investments are optimized and business-aligned.
Leverage asset management to improve service levels
Reduce the risk associated with change by knowing the impact and providing the service desk with valuable information to accurately resolve incidents.
Streamline processes with automation
Implement automated processes that link together people, process and technology, including the ability to create end-user forms and communicate between disparate technologies. Also included are out of the box templates for common processes, such as Ownership Validation, Hardware and software requests, and lease notifications.


System Requirements

The Symantec Platform includes the Symantec Management Console, Database, Notification Server and Client Management Suite management components.

Management Server
  • NET Framework 4.5.1 or above
  • Internet Explorer 8, 9, 10 or 11
  • SQL Server 2008 SP2 or above, SQL Server 2012 or SQL Server 2014
  • Windows Server 2008 R2 or Windows Server 2012 R2
Site Server
  • Windows Vista SP2 or later, 7, 8, 8.1 x64/x86
  • Windows Server 2008, 2008 R2, 2012, 2012 R2
  • Windows IIS
  • Microsoft .NET 4.5.1 or above
Note: Win XP and server 2003 are no longer supported due to .net version
Workflow Server
  • Windows Server 2008 R2 SP1 or Windows Server 2012 R2
  • SQL Server 2008 SP2 or above, SQL Server 2012 or SQL Server 2014
  • Windows IIS
  • Microsoft .NET 4.5.1 or above
Windows Agent
  • Windows XP SP3 or later x64/x86
  • Windows Vista SP2 or later x64/x86
  • Windows 7 x64/x86
  • Windows 8/8.1 x64/x86
Linux Agent
  • Red Hat Enterprise Linux WS\ES\AS 5.10 x64/x86, 6 x64/x86, 7
  • SUSE Linux Enterprise Desktop 10 x64/x86, 11 x64/x86
Mac Agent
  • OS X 10.8, 10.9, 10.10


Data Sheet

Altiris Asset Management Suite from Symantec
In IT change is inevitable, but asset management provides a starting point for disciplined, standards-based management that elevates the efficiency, effectiveness, and control of all IT assets.


White Papers

Never Fear Another Software Audit
Software audits are disruptive, risky—and unless you’re prepared, the vendors have all the leverage. Software inventory and management tools can help you keep track of licenses and avoid audits, but beware of the shortfalls of do-it-yourself, narrow, accounting-focused, or vendor-supplied solutions. An effective asset management solution is efficient, effective, and keeps you in control. Look for an Information Technology Infrastructure Library (ITIL) compliant Configuration Management Database (CMDB), simplified license management, and built-in process automation when selecting your solution.

Stop Sacrificing Your IT Budget for Software
License fees and penalties for software make up a significant proportion of today’s IT budgets, and much of it is wasted. Automated, integrated tools for managing software assets are among the most powerful ways to reduce IT operational costs with no significant operational impact. Straight from the initial Discovery phase, Asset Management tools identify savings opportunities on licenses for unused, underused, and duplicate software—and a continuous, disciplined program yields much more. Follow ten simple steps to improve software vendor relationships, bring software spending under control, and free up resources you can use to solve real business problems.

The Total Economic Impact of Altiris IT Management Suite 7 from Symantec
This study highlights the benefits and costs of deploying Altiris IT Management Suite (ITMS) across the enterprise of a sample Organization (see Sample Organization Description section). The findings in this study are, in large part, based on in-depth interviews conducted by Forrester with five organizations currently using Altiris products. The study examines the estimated ROI for the sample Organization and presents the aggregate findings derived from the interviews and analysis process as well as our independent research.


Customer Success

Amway (China) Co. Ltd.
Improved patch compliance for its heterogeneous server environment and allowed a team of five people to efficiently manage more than 400 servers. The company turned to endpoint management and IT service management solutions from Symantec. Results include 1,000 hours a year of reclaimed productivity previously lost to application downtime, a 30 percent reduction in server management time, a fourfold improvement in patch compliance, and the ability to easily generate weekly reports on IT assets and software licensing.


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