Altiris Client Management Suite

Product Overview

Altiris Client Management Suite 8 from Symantec manages, secures and troubleshoots systems with greater efficiency on more platforms, including Windows, Mac, Linux and virtual desktop environments. The suite automates time-consuming and redundant tasks to minimize efforts and costs associated with deploying, patching, supporting client systems and software.

Client Management Suite™ includes these Altiris® solutions and components:

  • Deployment Solution™ Imaging Foundation
  • Inventory Solution®
  • Patch Management Solution™
  • Real Time Systems Manager™
  • Software Management Solution™
  • Out of Band Management Component™ which helps you configure and manage Intel® vPro™, DASH, and ASF-equipped PCs

What’s New in version 8

Improved scalability and performance

  • Doubled previous single SMP server scalability
  • Support for 1X6X35 hierarchies
  • Updated public scalability guidelines
  • Improved console response time
  • FIPS support

  • Use of FIPS validated encryption algorithms throughout
  • Support for servers with FIPS mode enabled
  • Seamless migration of CMDB encrypted data to FIPS compliant encryption
  • User Interface Improvements

  • User information is displayed with devices for easy user-based searching and filtering
  • Agent health now displays agent plug-in version details to ensure compatibility
  • Hundreds of powerful new filter criteria available in filter builder through ‘views’
  • New Internet-based help system
  • Reporting Enhancements

  • Ability to save a filter report results view as a report
  • New Platform Support

  • Agent support for Windows 10, OS X 10.11, Red Hat 6.6, Red Hat 7, Red Hat 7.1, SuSE Linux 11 SP3, SuSE Linux 12
  • Support for SQL Server 2012 SP2
  • Support for Task Server on Windows 10
  • Features

    Comprehensive Client Discovery and Inventory
    Optimize software licenses, better support end users, and reduce costs associated with OS deployments and software rollouts.
    Industry Leading Imaging & Deployment
    Reduce the time associated with imaging and cloning PCs. Reduce support and maintenance costs by deploying standardized, corporate approved, hardware-independent images.
    Intelligent Software and Patch Management
    Update software automatically, reliably and remotely.
    Flexible Remote Assistance
    Reduce the costs and time associated with troubleshooting and remediating client systems remotely.
    Complete Process Automation
    It’s less about the tools and more about the people and process . Now you can expand process automation to orchestrate the timely interaction between people and systems management with Client Management Suite’s workflow capabilities. In addition, the suite has expanded task management capabilities.

    • Better automation of day to day or redundant client systems management tasks.
    • Bring people, process, and systems management together in a single tool.

    Additional Features

    Intelligent Software Management
    It’s more than delivering software; it’s about managing the software. Client Management Suite’s new Software Catalog features enable intelligent software delivery by creating smart policies to install the correct version of the software along with any updates and prerequisites. And it ensures that the software remains installed and is configured correctly on the client system.

    Best-in-class and Integrated Technologies
    Now you don’t have to choose between best-in-class technology or integration. Client Management Suite 8 integrates the best of Symantec Ghost, Symantec pcAnywhere, Workspace Virtualization (Software Virtualization Solution), and Deployment Solution into a single, comprehensive client systems management solution.

    Enhanced Day to Day Operations
    Spend more time managing and less-time configuring. Client Management Suite provides enhanced centralized management and actionable information. Managing systems from within reports is as close as a right-click of the mouse. You can view all targeted activities on clients in a single calendar view, display actionable consolidated views and dashboards, and get a better view of events occurring across the system. In addition, the suite’s expanded report-building capabilities provide IT with more options for creating the reports they need.



    Client Management Suite Life Cycle:



    Patch Management – Patching Windows OS


    System Requirements

    The Symantec Platform includes the Symantec Management Console, Database, Notification Server and Client Management Suite management components.

    Management Server
    • NET Framework 4.5.1 or above
    • Internet Explorer 8, 9, 10 or 11
    • SQL Server 2008 SP2 or above, SQL Server 2012 or SQL Server 2014
    • Windows Server 2008 R2 or Windows Server 2012 R2
    Site Server
    • Windows Vista SP2 or later, 7, 8, 8.1 x64/x86
    • Windows Server 2008, 2008 R2, 2012, 2012 R2
    • Windows IIS
    • Microsoft .NET 4.5.1 or above
    Note: Win XP and server 2003 are no longer supported due to .net version
    Workflow Server
    • Windows Server 2008 R2 SP1 or Windows Server 2012 R2
    • SQL Server 2008 SP2 or above, SQL Server 2012 or SQL Server 2014
    • Windows IIS
    • Microsoft .NET 4.5.1 or above
    Windows Agent
    • Windows XP SP3 or later x64/x86
    • Windows Vista SP2 or later x64/x86
    • Windows 7 x64/x86
    • Windows 8/8.1 x64/x86
    Linux Agent
    • Red Hat Enterprise Linux WS\ES\AS 5.10 x64/x86, 6 x64/x86, 7
    • SUSE Linux Enterprise Desktop 10 x64/x86, 11 x64/x86
    Mac Agent
    • OS X 10.8, 10.9, 10.10


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