Inventory and Helpdesk

Altiris Client Management Suite

Altiris Client Management Suite tightly integrates industry-leading technologies to reduce the total cost of owning client systems. The suite automates time-consuming and redundant tasks to minimize efforts and costs associated with deploying, managing, securing and troubleshooting client systems so you can gain control of your IT environment.

Altiris Inventory Solution

Altiris Inventory Solution software reduces the cost of identifying and managing heterogeneous devices throughout your enterprise. Easily track comprehensive hardware information, installed software packages, and operating system settings for all IT assets throughout their lifecycle.

Altiris ServiceDesk (formerly known as HelpDesk)

Symantec ServiceDesk is a powerful ITIL-based incident, problem, change, release, and knowledge management tool that improves availability and service levels while reducing costs. Based on best practice processes ServiceDesk is designed for fast implementation, easy integration, drag-and-drop customization and optimization of IT processes to deliver immediate benefits.

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