Symantec Mobile Management

Symantec Mobile Management helps enterprises accomplish mobile business enablement objectives confidently by facilitating scalable, secure and manageable smartphone and tablet deployments.

Product Overview

Symantec Mobile Management (SMM) is a scalable MDM platform that enterprises can rely on to enable, secure and manage mobile devices. SMM enables enterprise-wide mobile email and application rollouts, safeguards mobile data and devices and provides comprehensive visibility and control of the mobile environment. Built on an enterprise-proven and globally deployed platform, SMM provides the scalability and robustness for enterprises to mobilize with confidence.

Supports the following mobile devices:

  • Apple: Operating System: iOS 4.1 and above (iPhone 3G, 3GS, 4 and above, iPad 1 and 2). Mode of Support: Native agent based management
  • Google: Operating System: Android 2.2 and above. Mode of support: Agent-less management
  • Microsoft Windows Phone: Operating System: Windows Phone 7. Mode of Support: Agent-less management
  • Microsoft Windows Mobile: Operating System: Windows Mobile 6.1,6.5. Mode of Support: Native agent based management
  • RIM: Operating System: Blackberry OS 4.3 and above. Mode of Support: Agent-less management
  • Nokia: Operating System: Symbian v5.0.50. Mode of Support: Native agent based management

Download the Symantec Mobile Management Datasheet


#1 Remote Assitance
Remote Assistances includes screenshot, video, and macro capture capabilities.

#2 Delivery and Deployment
Targeted and scalable deployments are simplified with robust application delivery features that ease updating and roll outs.

#3 Remote Management – Processes
Remote Assistance capabilities allow customers to easily start and stop processes on a managed device.

#4 Remote Management – Remote Control
Control and manage a remote device just like you have direct access with the powerful remote control functionality.

#5 Reports – Software Installation Summary
Powerful Reporting helps IT administrators efficiently manage mobile devices, clearly understanding any changes made the managed devices and allowing for quick drill down for more details.


Learn More

Advanced Security Settings enable enterprises to secure mobile devices regardless of ownership. Administrators can set, deploy, and update security settings such as passwords, remote lock and wipe, application, resource and content restrictions, over-the air in near real-time without user intervention. Policy settings can be targeted to an individual user/device, groups from the

Enterprise Activation is a user-friendly self-service provisioning process that helps users connect their mobile devices to the enterprise network in an approved and secure way. Instead of blocking devices and encouraging rogue IT, administrators can leverage this seamless process to authenticate and authorize users’ devices to email and network services. Users can be directed to download the device agent from the public or private servers and administrators can enforce customized end-user license agreements as part of the enrollment process.

Selective Secure Wipe is used for decommissioning a personal device in the enterprise.

Compliance Enforcement capabilities let enterprises allow only the devices that meet the security and corporate requirements around encryption, jailbreak, and policy updates. This periodic health check enables administrators to meet auditing requirements and specify granular device hardware, software, policy, and user controls.

Massive Scalability built on an industry-leading and enterprise-proven platform, globally deployed at many thousands of customers. Each Mobile Management server will easily support over 20,000 mobile devices, important for future proo? ng against projected mobile adoption rates many times greater than that of PCs.

Asset Reporting and Help Desk capabilities provide comprehensive device, user, and application data in near-real-time and enable an ef? cient mobile help desk.



Mobile Management 7.1 – Installation


System Requirements

Symantec Mobile Management requires the isntallation of the Symantec Platform.

The Symantec Platform includes the Symantec Management Console, Database, Notification Server and Client Management Suite management components.

Symantec Platform

  • Windows Server 2008 R2 x64
  • SQL Server 2005 or SQL Server 2008
  • .NET Framework 3.5
  • Internet Explorer 7.0 or above

Windows Agent

  • Windows XP SP2 or later x64/x86
  • Windows 2000 Workstation SP4 and rollups
  • Windows Vista SP1 (all additions)
  • Windows Server 2003, 2008

Linux Agent

  • Red Hat Enterprise Linux WS 4 x64/x86, 5 x64/x86
  • SUSE Linux Enterprise Desktop 10 x64/x86, 11 x64/x86

Mac Agent

  • Mac OS X 10.4.x (Universal binary), 10.5.x (Universal binary), 10.6.x (Universal binary)
  • Mac OS X Server 10.3.9 (PPC), 10.4.x (Universal binary), 10.5.x (Universal binary)


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